(4.4 / 5)1788+ Ratings

Just Flowers Reviews

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Overall Rating

4.4
14 Reviews
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About Just Flowers

Justflowers.com is known for its commitment to customer satisfaction, offering a wide range of floral arrangements and gifts. The service is recognized for its prompt and friendly customer support. They provide options for same-day delivery on orders placed before certain times, depending on the recipient's location. For urgent deliveries, an express delivery service is available, which aims to deliver within four hours. They cater to various occasions, including birthdays, funerals, anniversaries, weddings, and more, with a selection of flowers that includes roses, lilies, daisies, orchids, and tulips. Additionally, they offer services for sympathy occasions, with options like funeral casket covers, wreaths, and standing sprays. Customers can reach out to their customer service team via phone or email for assistance with orders.

Just Flowers Pros & Cons

Just Flowers Pros & Cons

Pros

  • Same-Day Delivery: Just Flowers offers same-day delivery for orders placed early in the day, making it convenient for last-minute gifts.
  • Wide Product Range: The site features a vast selection of floral arrangements and gift baskets, catering to various occasions.
  • Potential Credits: Customers may receive credits for orders that do not meet delivery expectations.

Cons

  • Customer Service Issues: Many reviews highlight poor customer service, including long wait times and unresponsive support.
  • Delivery Failures: Numerous complaints about late deliveries or items not matching what was ordered, leading to dissatisfaction.
  • High Pricing: The overall pricing is often described as high, with additional fees that can be unexpected during checkout.

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Just Flowers Customer Reviews (14)

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Angelina O'Toole
Angelina O'Toole
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Feb 12, 2023
Angelique Leroy
Angelique Leroy
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Feb 12, 2023
Johanna Barron
Johanna Barron
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Feb 10, 2023
Oddbjörg Valberg
Oddbjörg Valberg
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Feb 10, 2023
Dzhamal Godina
Dzhamal Godina
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Feb 9, 2023
Sepiyat Usamov
Sepiyat Usamov
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Feb 8, 2023
Michael Sanchez
Michael Sanchez
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Feb 8, 2023
Edward Rahman
Edward Rahman
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Feb 8, 2023
René Chastain
René Chastain
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Feb 8, 2023
Loredana Nucci
Loredana Nucci
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Feb 7, 2023

Just Flowers Customer’s Q&A

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Just Flowers Features and Benefits

JustFlowers.com offers several key features and benefits:

  • Same-day orders are processed immediately, offering some of the fastest express delivery times in the industry; within 4 hours for applicable orders.
  • They offer potential credit for flowers that were not delivered at the time they promised.
  • The website provides an immense amount of information. If you have a relevant question, chances are it has been answered there.
  • JustFlowers.com offers roses, gift baskets, and plants for birthdays, funerals, anniversaries, weddings, or any occasion. Flower choices include roses, lilies, daisies, orchids, tulips, and farm fresh flowers.
  • Clients can also place orders for sympathy occasions, funeral casket covers, funeral wreaths, and standing sprays.
  • The company provides express flower delivery service nationwide. Clients can contact the company for help and guidance with the flower selection process.
  • The company ships internationally.

About Justflowers.com Prices and Cost?

The prices for Justflowers.com vary depending on the type of arrangement or gift basket chosen. Most floral arrangements are priced between $49.99 and $99.99, with larger displays potentially costing $180 or more. For those seeking more economical options, there is a section for flowers under $50. Gift baskets also come in a range of prices; small gift baskets are typically between $57 to $87, while larger baskets can cost between $112 and $146. Additional costs include taxes, handling fees, and shipping, with express shipping available for an extra $4.99. Service fees start at $9.99, and phone orders may incur a $6.99 fee. The minimum order requirement is $29.99.

Payment Method

Just Flowers Payment Methods

Just Flowers accepts a variety of payment methods for customer convenience. These include:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other online payment methods

Customers can manage their orders and payments through their account page on the website. For any inquiries regarding payment methods, customer service is available via phone or email.

Just Flowers FAQs

FAQ

Just Flowers Return Policy?

Just Flowers Return Policy

Just Flowers emphasizes customer satisfaction but does not have a clearly defined refund policy. Instead, they may offer exchanges or store credit for products that do not meet expectations. If an order is incorrect or unsatisfactory, customers are encouraged to contact customer service to address the issue on a case-by-case basis.

FAQ

Just Flowers Alternatives

Here are the top 10 alternatives to JustFlowers.com:

  1. AvasFlowers.net: Known for better flowers at lower prices. Fast and reliable local flower delivery service.
  2. Teleflora.com: Offers same day flower delivery right to your loved one’s door, no matter what the occasion.
  3. FromYouFlowers.com: Provides same day gift and flower delivery. Offers a wide variety of flowers for every occasion.
  4. FTD.com: Trusted for more than 110 years, FTD offers fresh flowers online and delivers them on the same day.
  5. 1800Flowers.com: Offers fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.
  6. Bloom.uk.com: Offers a wide variety of flowers and has a good overall score.
  7. UrbanStems: Recommended for sending a bouquet to mark a holiday, celebrate a milestone, or make nice after an argument.
  8. ProFlowers: Known for its fresh flowers and professional service.
  9. Flower.com: Offers a wide variety of flowers and gifts for every occasion.
  10. Bouqs.com: Known for its farm-fresh flowers and eco-friendly practices.

These alternatives offer a variety of features like same-day delivery, next-day delivery, large flower variety, flower care instructions, wedding flower packages, vase included, and subscription options.

FAQ

How To Open A Just Flowers Account?

To open an account on JustFlowers.com, follow these steps:

  1. Visit the JustFlowers.com website.
  2. Look for the Account Page.
  3. On the Account Page, there will be fields to enter your email and password.
  4. If you are a new customer, enter the email address associated with your most recent purchase and click on Forgot Password.
  5. Follow the instructions to set your password and complete the account creation process.

Remember, your account allows you to track your orders, save your information for faster checkout, and receive updates on special offers and promotions. Enjoy shopping at JustFlowers.com!

FAQ

What is Just Flowers' policy on substitutions?

Just Flowers may substitute certain flowers or colors in an arrangement to ensure timely delivery or due to seasonal availability.
FAQ

What payment methods does Just Flowers accept?

Just Flowers accepts payments through major credit cards, PayPal, and other online payment methods.
FAQ

How long does it take for Just Flowers to deliver products?

Just Flowers offers same-day delivery for orders placed before the cut-off time, and next-day delivery for orders placed after.
FAQ

What is Just Flowers' return policy?

Just Flowers offers a satisfaction guarantee and may offer a replacement or refund for products that do not meet customer expectations.
FAQ

How can I track my Just Flowers order?

Customers can track their orders through a tracking number provided in the delivery confirmation email.
FAQ

About Justflowers.com Popular Products and Services?

Justflowers.com offers a variety of popular products and services catering to different occasions. Their floral arrangements include roses, tulips, lilies, daisies, orchids, and tulips. For those looking for something unique, they provide gift baskets, which can be a delightful alternative to traditional flowers. They ensure on-time delivery and offer services such as same-day delivery for orders placed within a certain timeframe. Customers can choose from a range of products for various events like birthdays, anniversaries, weddings, and sympathy occasions. The service is designed to be convenient with 24/7 availability and fast checkout options.

FAQ

Just Flowers Pricing

Just Flowers Pricing

Just Flowers offers a wide range of prices for their products, which vary based on the type of arrangement or gift basket selected.

  • Floral arrangements typically range from $49.99 to $99.99, with larger displays costing $180 or more.
  • For budget-conscious customers, there is a selection of flowers priced under $50.
  • Gift baskets are available in different price ranges: small baskets are generally between $57 and $87, while larger ones can cost between $112 and $146.

Additional costs may apply, including taxes, handling fees, and shipping, with express shipping available for an extra $4.99. Service fees start at $9.99, and orders placed over the phone incur a $6.99 fee. The minimum order requirement is set at $29.99.

FAQ

About Justflowers.com Payment Method?

Justflowers.com offers simplified digital payments for customer convenience. Customers can access their account page to manage orders and payments. For any questions regarding orders or payment methods, customer service is available via phone or email. The website has been redesigned to provide an even greater level of service, ensuring a smooth transaction process for all floral and gift deliveries.

FAQ

Justflowers.com Return Policy?

Justflowers.com is committed to customer satisfaction, offering same-day delivery for orders placed before the cut-off time, which varies based on the recipient's location. For urgent needs, an express delivery option is available, promising delivery within four hours. If the express delivery is not fulfilled within this timeframe, the fee may be credited back to the customer's account. The express delivery fee is typically $4.99. Regular delivery times are between 9 am-5 pm for businesses and 9 am-6 pm for residences, hotels, or hospitals. During major holidays, delivery times extend to 8 am-9 pm. For funeral orders, they are given the highest priority. If an order is placed too late for the funeral service, the customer will be notified promptly to make alternative arrangements. The return policy details are not explicitly stated, but with a focus on customer service, Justflowers.com likely addresses issues on a case-by-case basis to ensure customer satisfaction.

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